Frequently asked questions
What is the return policy?
Each piece is made to order, so we’re unable to accept returns for change-of-mind purchases. However, if your order arrives damaged, misprinted, or incorrect, please contact us within 30 days of delivery with clear photos and your order number. We’ll gladly arrange a replacement or full refund to make it right.
Your satisfaction means everything to us — we’re always here to help. 🤍
Are any purchases final sale?
All orders are final sale as each item is custom-made just for you. But don’t worry — if something isn’t right, we’ll make it right with a replacement or refund.
When will I get my order?
For U.S. orders: 2–4 business days for production + 3–7 business days for delivery.
For international orders: 2–5 business days for production + 7–15 business days for delivery.
Where are your products manufactured?
Every piece is made to order with care by our production partners in the U.S., Europe, and Asia. This helps us ensure consistent quality and reduce waste — made just for you.
How much does shipping cost?
Shipping is calculated at checkout depending on where you’re located. We offer free standard shipping on qualifying orders — no code needed!